Our Privacy Statement

Your privacy is very important to us and we will always act to protect your information. Perfumes For Australia takes this responsibility seriously and is very careful about how and when your personal information is collected, used and shared.

This statement tells you in general terms what our commitment is, why we need to collect personal information, who we may share that information with outside of Perfumes For Australia and how you may access the information that we keep.

Our Privacy Commitment

We will always make sure that we handle your personal information securely and carefully and will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities. We will not use your information for purposes unrelated to the services we provide, unless first obtaining your consent. We will always use fair and lawful means of collecting personal information. In most circumstances we will collect personal information directly from you.

What personal information do we collect

The information we collect is in most cases supplied directly by you when you give us your details, place an order, seek a refund, or provide feedback to us.

The type of service or interaction you wish to receive will determine the specific type of information we need to collect. This may include the following: Name, address, phone and other contact details (fax, email etc), merchandise information (purchases, orders etc), and method of payment.

Through business partners such as our Suppliers and St. George, we may also collect transaction information.

Why we collect it

We collect information for a number of reasons including to: deliver products or services to you, to complete other transactions with you or on your behalf, to improve our service, to protect against fraud or theft and to provide offers that are of greater interest or benefit to you.

How we collect this information

We collect information in a number of ways including: When you register your details with us to receive our weekly Newsletter or give us the information. When you order goods or services, particularly when those products are delivered. Sometimes, we may add to your personal information additional information from external sources. This is mainly done to verify the accuracy of the information we have and, again, to personalise and improve our service.

Who we share your information with

Perfumes For Australia does not intend selling your personal information to other parties. However, we will often need to pass personal details such as your name and address to companies who perform parts of our service delivery.

In these circumstances, we will ensure that these third parties undertake to protect your privacy.

Accessing your Information

If you'd like to access your personal information, write to our Customer Service Department at: Perfumes For Australia, 10 Sutherland Street, Glanville SA 5015. We prefer written requests as this assists us to verify your identity.

Perfumes For Australia Privacy Policies and Practices

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and if appropriate, updated.